Normandale Lake Office Park

Emergency Procedures

 

TELEPHONE OPERATORS CHECKLIST- BOMB THREAT 9-1-1 AND BUILDING MANAGEMENT 952-921-2050

If you receive a bomb threat call, keep calm. If possible record the call. Advise the caller if you can, that the detonation of the bomb may kill or injure innocent people. Obtain as much of the following information as possible.

BOMB THREAT CHECKLIST

Exact time of the call:
Exact words of the caller:

QUESTIONS TO ASK:
1. When is the bomb going to explode?
2. Where is the bomb?
3. What does it look like?
4. What kind of bomb is it?
5. What will cause it to explode?
6. Did you place the bomb?
7. Why?
8. Where are you calling from?
9. What is your address?
10. What is your name?

CALLER'S VOICE (circle on printout)

Calm Disguised Nasal Angry Broken
Normal Accent Stutter Slow Sincere
Lisp Rapid Slurred Stressed Giggling
Deep Crying Squeaky Excited Loud

If the voice is familiar, whom did it sound like?
Were there any background noises?
Remarks?

Person receiving the call:
Telephone number call received at:
Date:

Report the call immediately to your Supervisor. Bomb threats and searches will be managed in accordance with the Bloomington Police Department Policy.